We Are Sorry!
Today is a sad day for us. We witnessed an earthquake that hit Nepal and North India which has caused extensive loss of life and property. Our hearts reach out to the many who have been affected by the earthquake.
Today we also sent out an sms offer which referred to the earthquake in poor taste. This is completely unacceptable to us and is against the standard that we have set for ourselves as a responsible member of society. We are really sorry that this has happened. We have already taken steps to put safeguards in place to ensure that is never ever repeated.
We would like to tender an unconditional apology to the society at large and especially to the affected families and to everyone whom we have offended. We sincerely hope that you will be able to forgive our lapse.
At Lenskart we pride on being a young and responsible organisation. This incident has strengthened our resolve to work harder and add greater value to our customers and our society.
Sorry we messed up,
Peyush Bansal & Amit Chaudhary